ABOVE & BEYOND  EVERY CALL

ABOVE & BEYOND EVERY CALL

TEAM

THE DIFFERENCE BETWEEN SUCCESS AND FAILURE IS A GREAT TEAM

Give us a call 450-679-3992

With our highly selective hiring process and ongoing intensive training, we have been able to build a confident, charismatic and ambitious sales team complimented by our customer care team that excels in people skills, communication styles and patience.

Tammy Labrecque

Tammy Labrecque

Contact Center Director envelope mail

With over 25 years of experience in the Contact Center industry, Tammy has picked up exceptional skills in Customer Experience, Employee Engagement and Business Development. She continuously drives for top performance of all our services and with a hands-on leadership approach she incessantly expects an outstanding customer experience delivery at every interaction. Her years of success are a result of being accountable for process excellence, managing and building new relationships with internal and external partners, and building one team spirit.

Brigget Manosalva

Brigget Manosalva

Human Resources Manager envelope mail

Brigget is passionate about employee experience. Her career in Human Resources, Administration, and Customer Service combined with her master’s degree in HR management allow Brigget to make a strong connection between the needs of the company, customers, and employees. She is always looking for the best HR strategies to help GLCS employees feel more integrated and satisfied at work, all in a healthy and safe work environment.

Domenic Fraietta

Domenic Fraietta

Contact Center Sales Manager envelope mail

Domenic Fraietta is recognized for his 15 years of managerial and supervision experience in the call center industry. He is a great leader in the sales and customer service field. He has a proven track record of sales consulting, creating and implementing processes as well as gaining efficiency and productivity from the workforce. He holds a BA with a double major specialization in Industrial and Human Relations from Concordia University as well as a certification in Principles of Leadership from Achieve Global and Lean Six Sigma Green Belt.

If you feel you’d be a great addition to our team, please contact our human resources department.